November 07, 2024

AFR: The Netflix model used for going to the doctor

Via afr.com

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The winner of the Business to Consumer Customer Champions Award, Updoc, has delivered compound annual growth of 200 per cent and earned venture capital backing.

Would you pay a monthly subscription fee to ensure faster access to a doctor at a time when the medical system is under serious pressure?

The subscription model championed by television streaming service Netflix is steadily expanding into other industries, with telehealth company Updoc generating 200 per cent growth over the past two years. More people are signing up to a monthly fee to shorten the queue, while the company also offers one-off consultations outside of the subscription services.

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