SiteMinder podcast Standard Room With Breakfast – special AI edition
Welcome back to ‘Standard Room With Breakfast’, a series hosted by SiteMinder that shines a light on some of the characters who unlock the full revenue potential of hotels. This is part one of the fourth episode.
In this episode, SiteMinder’s AI lead, David Haberlah, talks with Howard Phung, hospitality veteran and founder of HP AI Consulting. After 20 years with hotel brands like Accor, Park Hyatt and Frasers Hospitality, Howard breaks down hotel technology’s evolution and AI’s growing impact.
They tackle why Howard is now all-in on AI, what makes it work in hotels, the real-world applications beginning to transform the industry and the most common misconceptions about the technology.
Stay tuned for Parts 2 and 3, where David and Howard look deeper at how AI is reshaping pricing strategies, distribution channels and the guest experience, before concluding with a look at its accelerating trajectory.
Watch all episodes on YouTube by following the links below.